Vincent Bozonnet
Vincent Bozonnet
Business Unit & Operations Director
General Management • P&L • Transformation
Paris – Aix-en-Provence
bozonnet.com/contact
linkedin.com/in/vincent-bozonnet
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Languages
French: native
English: fluent (C1)
Operational leader with 20 years of experience in Business Unit management, P&L and B2B platform transformation. Multi-country organisations (up to 45 team members, ~€8M P&L), transformations in M&A environments — growth and downsizing alike — and protection of value and margin. I align strategic vision, financial performance and on-the-ground execution.
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P&L & Performance

€600M
Revenue Supported
multi-country B2B platforms
~€8M
P&L Managed
budget & payroll
+€4M
Value Secured
partner contract exit
−40%
Cost Base
legacy tools & IT
45
Team Members
cross-functional teams

Professional Experience

Independent
2025 – Present
Aix-en-Provence
Entrepreneur & Strategic Advisory
Transition phase: entrepreneurial projects, advisory and executive repositioning.
  • Advisory on product strategy, platform transformation and operational excellence.
  • Business-acquisition training (CCI Aix-Marseille) and start-up programme.
  • Leading a personal construction & renewable-energy project.
4 acquisition
deals
assessed
Axel Springer
AVIV Group
2022 – 2024
Europe · FR·BE·DE
Head of Product Platform & Customer Success
Contributed to the group's Product / Platform / Data strategy and drove European adoption across 100K B2B customers and 1,000 partners.
  • Co-built the Product / Platform / Data strategy and the core data model.
  • Customer Success TOM & governance (SLO, SLA) at group scale; FR/BE Salesforce harmonisation.
  • Third-party partner onboarding & adoption across Europe; +400% flow automation via APIs.
  • Customer productivity gain (~30 min/day) through journey simplification.
€600M revenue supported

+400% automation

100% key-account adoption

100K B2B customers
SeLoger Group
2020 – 2022
France · Europe
Head of Product B2B & Transformation
Transformed the B2B ecosystem (ERP, CRM, telephony, business tools) and modernised platforms at group scale.
  • Overhaul of 2 B2B extranets.
  • Rationalisation of Customer Service tools.
  • Migration from ERP (SAP + in-house) to Salesforce.
  • Telephony migration from Eloquant to Diabolocom.
  • Data & AI services (analytics, content moderation).
  • Adoption & rollout of Print tools for customers and internal users.
  • Data owner of listing models; Product / Customer Service / IT coordination.
€350M revenue supported

−40% digital costs
−15% Print costs

15 → 4 tools
Vincent Bozonnet · 1/3
Ouest-France
Logic-immo
2013 – 2019
SPIR
Concept Multimedia
Europe · 6 countries
COO – B2B Platforms & Business Operations
Led an integrated Customer / Product / Data / Operations organisation across a hybrid value chain (software, industrial production, logistics, customer service).
  • Built a team of 45 people, operating budget €5M+, capex/opex trade-offs and complex supplier ecosystems.
  • IT securing & transformation (reverse-engineering, insourcing); oversight of Print & digital industrial production, logistics & transport; Customer Service systems (e.g. Dimelo, Eloquant).
  • Business owner of the Leboncoin relationship, AI for moderation/fraud/voice (Leboncoin & Logic-immo).
  • Developed & commercialised an omnichannel API platform (call, email, SMS, call tracking).
  • Took over a team (Lyon) from an in-house company in liquidation — pleading before the Commercial Court (mandate delegated by the CEO) and integration into the target BU.
  • Competition Authority: built the confidential "data room" (on a competitor's site) for the acquirer's review.
  • M&A: negotiation of group contracts (data, AI, call tracking), supplier securing and in-house manufacturing.
  • Contributed, with my team, to the asset valuation at divestment (Axel Springer): recurring revenue, margin and controlled churn — key multiple drivers.
  • +€4M value secured on exit of strategic contracts (customer recovery / re-invoicing of revenue due).
€105M revenue supported
P&L ~€8M

×3 customers (same headcount)
tool costs ÷3
Spir Communication
CIP
2012
Aix-en-Provence
Head of Platform Delivery & Strategic Client Relations
Took over and industrialised the delivery of white-label mobile apps within a B2B media ecosystem.
  • Took over the project after the prototype phase (~50 apps with degraded quality/deadlines, product/sales tensions) → industrialisation of the delivery chain.
  • Production of 1,200+ white-label mobile apps (€2M manufacturing revenue).
  • Pre-sales & delivery for 100+ key accounts (contribution >€10M, +100%); VIP-customer interface.
  • Management of 6 project managers & designers across two subsidiaries (SLA, quality).
1,200+ apps
€2M revenue

€10M key-account revenue

Team of 6
Logic-immo
2008 – 2011
Europe
Director Customer Service & International Operations
Led customer service and international rollout programmes across several European markets.
  • Creation & structuring of Customer Service France (12 people), L1/L2/L3 model, SLAs & quality standards.
  • Design and coding of a CRM & ticketing platform (PHP/MySQL); international back-office rollout (BE, CZ, HU, CH).
  • Managing the 2008-2009 subprime crisis: one-third headcount reduction while maintaining service quality.
  • Operating model that enabled ×3 volumes and improved satisfaction.
Churn −90%
NPS 85

95% answer rate
50K tickets/year
Logic-immo
2006 – 2007
Aix-en-Provence
Head of Digital
The company's first digital hire; project management, development and go-to-market.
  • Led Logic-immo.com V4 and the Logic-immo Pro tool.
  • Launch of Lux-residence.com and Realcity.cz.
4 platforms launched
Vincent Bozonnet · 2/3

Foundational Background

SPIR Multimedia
2004 – 2005
Aix-en-Provence
Digital Consultant & Platform Strategy
Product scoping and coordination of the digital transformation.
  • Led Logic-immo.com V3 — the first dynamic version (real-time updates), the largest digital project of the year.
  • Product scoping & coordination; transition into an operational role.
€20M revenue supported

Logic-immo.com V3
#1 digital project
SPIR Multimedia
2000 – 2004
Aix-en-Provence
Traffic Manager & Head of Statistics
Pioneering role in digital advertising, performance analytics and data-driven growth across large-scale media platforms.
  • In-house & external ad sales (Petites-annonces.fr, Topannonces.fr, Maville.com, 20minutes.fr).
  • Produced the first digital certification report in France with the OJD; tagging plans, tracking, dashboards.
  • Set up the first IAB advertising standards in France.
€6M ad-sales revenue
4 media brands

1st OJD (ACPM) audit

IAB standards
French Army
7th BCA
1999 – 2000
Bourg-St-Maurice
Aide-de-camp & Driver to the Commanding Officer
Military service with the 7th Alpine Light Infantry Battalion.
  • Aide to the commanding officer, rank of Master Corporal; Defense Confidential clearance.
  • Volunteer for overseas operations (OPEX); rigour and team spirit.
Defense Confidential
OPEX volunteer
STMicroelectronics
STMicroelectronics
1998 – 1999
Rousset
Production Controller
Control of semiconductor manufacturing flows in a highly critical industrial environment.
  • 0 wafers scrapped (protected batches >€1M); process control, quality assurance & production optimisation.
0 scrap · batches >€1M

Key Skills

BU Management & P&L
Strategy & Transformation
Performance Management
SaaS Platforms & Data
M&A & Integration
Customer Relations
Leadership & Management

Education & Interests

Education & Certifications
  • Master's in Economics
    International Economics – Finance & Statistics
    University of the Mediterranean (Aix-Marseille)
  • Top Management & D.I.S.C. – Krauthammer (Lepaya)
  • Product Strategy & OKR – Benext
  • Data Management & Governance – Pramana
  • Product Management – Thiga
  • Customer Relations – Voxia
  • Lean Six Sigma Yellow Belt – SPIR
  • AMF Certification – Lefebvre Dalloz
Interests
Mountains
Cycling
History
Travel
DIY
Strategy
Vincent Bozonnet · 3/3