Bozonnet.com
Vincent Bozonnet

Vincent Bozonnet

General Management / BU · Operations, Product & Customer Relations
B2B Platforms · Digital transformation & P&L · €600M impact

Executive with 20 years of experience building and transforming digital B2B platforms. Former COO of Logic-immo, I align operations, product and customer relations to drive performance and P&L. AMF-certified · Aix-en-Provence / France.

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€600M
Revenue supported
~€8M
P&L managed
45
Team members
−90%
Churn
×3
Customers, same headcount
+400%
Automation

My added value

I help companies turn growth, market shifts or transformation challenges into lasting performance, by aligning:

OperationsTeamsCustomer experienceTools & platformsBusiness goals

My career has led me to run activities combining product, customer relations, operations and transformation in fast-changing environments — whether supporting strong growth, adapting a business model or strengthening operational efficiency.

I am particularly useful when a company needs to:

Profile

I am an Operations, Product & Customer Relations executive specialised in digital B2B platforms. Over 20 years, I have led the transformation of P&L-driven organisations, connecting operations, product and customer experience.

My most defining role: Chief Operating Officer of Logic-immo (Ouest-France group, formerly Concept Multimedia / SPIR) from 2013 to 2019 — a P&L of around €8M, 45 team members, €105M revenue supported. I then led B2B product transformation at SeLoger Group and AVIV Group (Axel Springer), working with platform ecosystems at European scale.

Economist by training, AMF-certified (2025), Cambridge First Certificate in English, native French and fluent English (C1). Based in Aix-en-Provence / Rousset, open to Paris, other regions and remote. A Product / Operations / Business profile with a solid grasp of engineering, I have explored many fields and areas of expertise.

Experience

2025 – present · Independent
Advisory & business acquisition (AMF-certified)
  • 4 acquisition projects assessed; AMF certification obtained.
2022 – 2024 · AVIV Group (Axel Springer)
Head of Product Platform & Customer Success — Europe
  • €600M revenue supported · 100,000 B2B customers · 1,000 partners · 2,000 internal users.
  • +400% automation, group platform ecosystem (core data model, APIs).
2020 – 2022 · SeLoger Group (Axel Springer)
Head of Product – B2B / Transformation
  • €350M revenue supported · −40% costs · 15 → 4 tools · 2 unified B2B extranets.
  • SAP → Salesforce migration; data owner of listing models; photo AI.
2013 – 2019 · Logic-immo (Ouest-France group)
Chief Operating Officer – B2B Platforms & Business Operations
  • €105M revenue supported · ~€8M P&L · 45 team members · ×3 customers at constant headcount.
  • Leboncoin ad sales (~50% of company revenue) · +€4M value secured · omnichannel lead platform (15,000 call-tracking numbers) · market innovations (Criteo retargeting, semantic AI) · Print & digital workflow.
2012 · CIP (Spir Communication)
Head of Platform Delivery & Strategic Client Relations
  • 1,200+ mobile apps delivered · €2M revenue · 100+ key accounts (> €10M) · team of 6.
2008 – 2011 · Logic-immo (Concept Multimedia)
Director of Customer Service & International Operations
  • Churn −90% · NPS 85 · 95% call answer rate · 50,000 tickets/year · 25,000 customers · team of 12 (L1/L2/L3) · BE/CZ/HU/CH rollout.
2006 – 2007 · Logic-immo (Concept Multimedia)
Head of Digital
  • Launch of 4 sites & portals: Logic-immo.com V4, Logic-immo Pro, Lux-residence.com, Realcity.cz.
2004 – 2005 · SPIR Multimedia
Digital Consultant & Platform Strategy
  • Design and strategy of Logic-immo.com V3.
2000 – 2004 · SPIR Multimedia
Traffic Manager & Head of Statistics
  • €6M ad-sales revenue · 4 media brands · 1st OJD-ACPM certification · IAB standards applied.
1999 – 2000 · 7th BCA — French Army
Aide-de-camp / Driver to the Commanding Officer (Defense Confidential clearance)
  • Overseas-operations volunteer · Defense Confidential clearance.
1998 – 1999 · STMicroelectronics (Rousset)
Production Controller
  • 0 scrap · batches > €1M.

Areas of expertise

Depending on your needs, find a targeted resume for each area in the resume hub.

Deputy CEO / General Management

Right hand of the CEO, cross-functional scope: P&L, Operations & Business, growth.

Dedicated resume

Transformation & Operations

Industrialisation, automation, tooling, P&L, performance.

Dedicated resume

Real Estate / Proptech

Portals, leads, professional networks, digital real-estate ecosystem.

Dedicated resume

Product (B2B / platforms)

Roadmap, data, platform ecosystem, delivery.

Dedicated resume

Customer Relations / CX

Customer service, contact centre, churn, NPS, Customer Success.

Dedicated resume

Procurement / Digital purchasing

Supplier management, P2P, sourcing, tool rationalisation.

Dedicated resume

Sectors

Proptech / digital real estate, B2B SaaS, platforms & marketplaces, insurance, banking, medtech, energy, Defense. Experience of transformation at French and European scale.

Frequently asked questions

What is Vincent Bozonnet's background?

20 years in operations, product and customer relations across B2B platforms. I was Chief Operating Officer of Logic-immo (2013-2019), then led B2B product & tech transformations at SeLoger Group and AVIV Group (Axel Springer). Economist by training, AMF-certified.

Which roles / what level?

My core target is Deputy CEO; I also consider director and manager roles depending on scope: COO, Operations Director, Product Director, Customer Relations Director, Head of Procurement, BU Director. Level open, to be calibrated to the context.

Where are you based and how mobile?

Based in Aix-en-Provence / Rousset (PACA, France), open to Paris, remote and the PACA region (including Toulon / Ollioules), as well as international roles.

What are your standout results?

€600M revenue supported, −90% churn, ×3 customers at constant headcount, +400% automation, −40% tooling costs.